Refund

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  teamforce1216 · Member · Jan 30, 2017 at 7:55 pm

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  Hey I bought into wordpress a few months back and have only now accessed my paypal and noticed you’ve under refunded me by £22.

  I only bought to check the functionality of wordpress which I found it wasn’t what I was looking for and refunded straight away.

  Could you help me please?
  Thank you.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jan 30, 2017 at 7:58 pm

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  Did you keep the domain URL so you could use it on another site?

  We need details please.
  1. What is the domain URL?
  2. What is the underlying .wordpress.com URL?
  3. Exactly which username account registered the underlying .wordpress.com blog and purchased the upgrade for it?
  4. When was the upgrade purchased?
  5. When did the refund request and cancellation take place?

  I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  teamforce1216 · Member · Jan 30, 2017 at 8:02 pm

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  1. What is the domain URL?
  https://wordpress.com/stats/day/teamforce193.wordpress.com
  2. What is the underlying .wordpress.com URL?
  /stats/day/teamforce193.wordpress.com
  3. Exactly which username account registered the underlying .wordpress.com blog and purchased the upgrade for it?
  teamforce1216
  4. When was the upgrade purchased?
  Dec 2, 2016
  5. When did the refund request and cancellation take place?
  Same Day

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  staff-zinnia · Staff · Jan 30, 2017 at 10:56 pm

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  Howdy –

  Thank you for the tag, timethief.

  And thank you teamforce1216 for sharing those details.

  I’ve issued a refund for the remaining £22. It could take up to ten business days to reach your account Let me know if I can be of assistance with anything else :)