Refund
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I want a refund
The blog I need help with is: (visible only to logged in users)
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Howdy –
No problem. I can definitely help you with this. The first step is that you’ll need to cancel the payment dispute. Once that is removed we can refund the money.
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I cancelled the dispute 5 days ago. I did not hear from you. So i again disputed the payment since you went quite.
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It is not possible for us to release the funds while the dispute is in place. Let me know once you cancel it and I’ll issue the refund.
Your replies will come right back to me and the refund will only take a minute for me to process. The funds will then reach you within ten days.
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I have cancelled the dispute. The PayPal Case ID: PP-005-526-199-661. Can you see the email right now? I am waiting for your reply.
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I checked in with our payment team about this case just to make sure I wasn’t missing any details here.
The payment dispute is still active and has not been removed from PayPal yet. Can you give them a call to follow up on it? Typically, the cancellation is instantaneous, but in this case it does not seem to have gone through as I am unable to release the funds.
Let me know once you’ve been in touch with them and I will take another look.
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Sorry i just checked and i have seen that the case is “Awaiting other party’s response”. Please respond.
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Good Morning –
I’m still not able to release the funds. Can you get in touch with PayPal on the phone to inquire why it has not processed yet? Typically, this happens pretty instantaneously.
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The case was closed by PayPal. But you haven’t refunded me yet. What is happening? Am I being scammed by WordPress? or what is wrong. Please refund me ASAP since you told me to close the case. I am really frustrated by WordPress.
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ikonye2000 –
I was able to issue the full $299 refund to you. It will process back to the original account that it came from and should arrive in less than ten days.
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njorogei –
I see that njorogeikonye.com is still registered to your account. Do you want to cancel it for a refund?
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Can you sign in to the other account and post back here. We need to hear from the account having the issue in order to look at it further.
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Hi, I want you to delete this account ((email visible only to moderators and staff)). The one i bought a domain worthy 229$. Do not delete njoroge Ikonye.
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Aha! I didn’t realize I was talking to the same person ;)
To close down the ikonye2000 account you’ll first want to remove all of the private data and then deactivate it. Here’s how you do it: https://en.support.wordpress.com/deleting-accounts/
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It is the same person. I only wanted the refund. Is that OK? Njorogeikonye.com should remain instant. You said you sent the refund?
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Yes, I processed the $299 refund to the ikonye2000 account. It could take up to ten days to reach you.
I’ll leave this thread open in case you have any trouble receiving the funds.
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