Refund

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  thelocalbeing · Member · Jun 26, 2022 at 12:33 am

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  I recently purchased the domain name and haven’t done anything. I have also deleted/canceled the domain within 96 hours. However, still didn’t get the refund.
  Please look into this.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  helper-heroponriki · Member · Jun 26, 2022 at 2:40 pm

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  Hi there!

  Can you let us know the URL of the site where the upgrade was purchased? Once we have that information, we’ll be better able to advise.

  Thank you!

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  thelocalbeing · Member · Jun 26, 2022 at 4:09 pm

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  Hello,

  These are the details –
  WordPress.com Starter(new purchase)
  Annual subscription
  thelocalbeing.wordpress.com

  Receipt ID – 69527291

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  helper-heroponriki · Member · Jun 26, 2022 at 5:53 pm

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  Thanks for confirming. Looking at your account, the purchase was made on June 10, 2022. However, the cancellation request for the domain and plan was not made until today (June 26, 2022), which is three days past the refund window for the plan and 13 days past the refund window for the newly registered domain.

  Since the cancellation request was outside our refund window, no refund was issued.

  I hope that clarifies things.