refund
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I requested for a refund on Feb 4, 2017 Jetpack Premium Yearly within a day of purchasing it. However I still havent received my refund. I have checked my CC and called them as well to confirm.
When can i expect my refund to be processed.The blog I need help with is: (visible only to logged in users)
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Exactly which site and which username account are you referring to please?
What are the specifics please?
Unfortunately, you failed to provide any details. Automattic Inc. https://automattic.com/ owns WordPress.com and other products like Akismet and VaultPress, etc. so this could be a charge related to one of them. It’s important to know that each charge is sent to the registered email address for each username account, so if you have more than one username account that could be confusing you. Also, if you have a wordpress.org account and a wordpress.com account that could be confusing you.
What is the username account and the site URL does this relate to?
To address any and all billing issues like this one we can click https://wpchrg.wordpress.com/ and we can also use this form (which works even when the main contact form is closed): http://en.support.wordpress.com/contact/?whywasi=charged
This thread is also tagged for a Staff follow up. Subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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You received a Staff reply to your earlier forum post:
https://en.forums.wordpress.com/topic/refund-2103?replies=2#post-2863374Please follow up there.
Closing this as a duplicate thread.
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