Refund

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  kathrynlocken · Member · Feb 20, 2017 at 2:57 am

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  Hello,

  I cancel my account and only received a partial refund. Please refund the full amount and cancel my account. Thank you!

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Feb 20, 2017 at 3:00 am

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  Do you wish to use the domain URL on another site?

  Staff need details.
  1. What is the domain URL?
  2. What is the underlying .wordpress.com URL?
  3. Exactly which username account registered the underlying .wordpress.com blog and purchased the upgrade for it?
  4. When was the upgrade purchased?
  5. When did the refund request and upgrade cancellation, or the domain expiration take place?

  I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  kokkieh · Staff · Feb 20, 2017 at 2:21 pm

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  Hi there,

  I’ve refunded the outstanding amounts. You should receive the full refund in about 10 business days.

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  kathrynlocken · Member · Feb 20, 2017 at 3:40 pm

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  @kokkieh Thank you!

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  kokkieh · Staff · Feb 20, 2017 at 3:40 pm

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  You’re very welcome :)