Refund

  • Unknown's avatar
    floydbear16 · Member ·

    I canceled my subscription after it went through but I do not see the option for a refund. Can I get a refund for the cancellation?

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there!

    We have a 14-day refund policy for yearly plans. Since your renewal was on July 1 and cancelled July 29, you were well outside our refund period which is why you did not have an option for a refund.

    We can restore your plan if you like since you’re not eligible for a refund. Just let us know and we can restore it to your account.

    I hope that clarifies things. Let us know if you have any other questions.

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