Refund.

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  ealiyarli · Member · Nov 29, 2022 at 11:09 pm

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  Dear Sir / Madam.

  I purchased of multiple items on 4 Nov. 2022 (Receipt# 73872573) 48€. But I cancelled this subscription and waited 2-3 weeks for a refund. But unfortunately, I did not receive a refund. Can you please check the reason?

  Thanks in advance.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  aleone89 · Staff · Nov 30, 2022 at 3:03 pm

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  Hello,

  I can see the purchase was cancelled outside of the refund window, so a refund wouldn’t be eligible at that time.

  If you wish, I can restore the purchases so that you can make use of the time left on the subscriptions?

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  ealiyarli · Member · Nov 30, 2022 at 3:45 pm

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  Yes please restore it. Thanks in advance.

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  staff-totoro · Staff · Nov 30, 2022 at 7:49 pm

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  Thanks for confirming. I have restored the Personal Plan on alles4autostore.wordpress.com as requested, and you can see it listed under your account here:

  https://wordpress.com/plans/my-plan/alles4autostore.wordpress.com

  Hope that helps. Please let us know if you have any more questions.