Refund

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  themessyfloordiaries · Member · Mar 1, 2017 at 3:50 pm

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  Hi! I recently put in a request to refund my subscription. The problem is that I had the incorrect Visa card loaded into my Visa Pay. Can you please help? The card it is on is the one I use for work, not personal use.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Mar 1, 2017 at 6:13 pm

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  Every WordPress.COM blog has a sole owner. It is the person with the WordPress.COM username account who registered the blog under that username account and a single associated email address, and who is the original Admin of the blogs registered under that username account.

  The owner of the site can transfer the site and/or upgrades to another account by adding another username account as an Admin.

  If you are the person with the username account that registered the site and purchased the original upgrade read on.

  If you are not logged in under the correct username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies prior to logging into another account

  Transferring a Blog to Another WordPress.com User or Account https://en.support.wordpress.com/transferring-a-site-to-another-wordpress-com-account/
  Transferring upgrades https://en.support.wordpress.com/my-upgrades/#transferring-upgrades
  Change Credit Card Details
  https://en.support.wordpress.com/change-credit-card-details/

  I tagged this thread for Staff to be sure that you succeed.

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  staff-doublebassd · Staff · Mar 1, 2017 at 10:19 pm

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  Hi there,

  I see that we processed the refund about a month ago. You have not received the refund? Let me know because we no longer have the funds on this send.

  Thanks!