Refund
-
Hello, I signed up for wordpress on a 1 month trial. I would like to delete wordpress. I do not have time to create the website i desire at the moment and would like a full refund. Thank YOu.
The blog I need help with is: (visible only to logged in users)
-
Hello,
There are no purchases on the WordPress.com account you are logged in to — so there is no need for a refund.
I would like to delete wordpress.
There are instructions for deleting your site here:
Just so you are aware, deleting a site is permanent and cannot be reversed. You will not be able to reuse the WordPress.com address.
Come back to me if you have any questions.
-
I was charged $255.96 . I canceled within the requisite trial time. I would like the $255.96 refunded. Please let me know how I can contact you over the phone to ensure there is no confusion.
-
Do you have more than one username account?
To address any and all billing issues like this one we can click https://wpchrg.wordpress.com/ and we can also use this form (which works even when the main contact form is closed): http://en.support.wordpress.com/contact/?whywasi=charged
Have you tried using that link?
Automattic Inc. https://automattic.com/ owns WordPress.com and other products like Akismet and VaultPress, etc. so this could be a charge related to one of them. It’s important to know that each charge is sent to the registered email address for each username account, so if you have more than one username account that could be confusing you. Also, if you have a wordpress.org account and a wordpress.com account that could be confusing you.
-
Hello,
We don’t provide phone support, but I’ve sent an email to the email address on your WordPress.com account. I’ll follow up with you there for more information.
Please let me know if you don’t receive it.
Thanks!
- The topic ‘Refund’ is closed to new replies.
WordPress.com Forums 