REFUND
-
I would like to see a refund for this amount please. I did not use the products and have been trying to consistently find ways to get in touch with you guys via email, chat, and phone. I even sent a dispute via PayPal 2 weeks ago and have never heard anything about this. Please help.
The blog I need help with is: (visible only to logged in users)
-
Please read: Chargebacks & Disputes
http://en.support.wordpress.com/payment/chargebacks/1. What is the domain URL?
2. What is the underlying .wordpress.com URL?
3. Exactly which username account registered the underlying .wordpress.com blog and purchased the upgrade for it?
4. When was the upgrade purchased?
5. When did the refund request and upgrade cancellation, or the domain expiration take place?
I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it. -
Hello,
I’ve just refunded the remaining $26 of your Premium plan — the rest had already been refunded on 2017-02-19.
Refunds usually take about a week to process and show up on your statement. You can view, print or email yourself a copy of the refund receipt from your Billing History here:
https://wordpress.com/me/purchases/billing
I even sent a dispute via PayPal 2 weeks ago and have never heard anything about this.
Chargebacks are a tool for fraud prevention and are not intended as a mean of obtaining a refund. WordPress.com cannot issue a refund while a dispute is active:
Let me know if you have any questions.
- The topic ‘REFUND’ is closed to new replies.
WordPress.com Forums 