refund

  • Unknown's avatar
    sergymaryn · Member ·

    Hello, I would like to know why I have not been allowed to ask for the refund knowing that although you charge it suddenly the 12 months, the premium plan is 8 euros and something and have not passed the 12 months that would have paid. I have to say that I had the premium plan but I took it away thinking that I was going to give back what was missing, but it has not been so. I ask for explanation. Thank you.

    The blog I need help with is: (visible only to logged in users)

  • staff-zinnia · Staff ·

    Hello –

    Plan upgrades are refundable up to 30 days after purchase. More details about refunds can be found in this guide: https://en.support.wordpress.com/refunds/

    Your upgrade was canceled outside of this refund window.

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