Refund

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  filipinotweetsthatmatter · Member · Apr 20, 2017 at 4:35 pm

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  Hi! Upon checking my bank account, the refund has not reflected yet. How long does it likely to be processed?

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  timethief · Member · Apr 20, 2017 at 4:39 pm

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  The length of time for receipt varies.

  Refunds https://en.support.wordpress.com/refunds/ are time limited.

  • WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
  • The refund period for Domain Registrations and Renewals is 48 hours.
  • It takes from 1 – 2 weeks or 7 – 10 business days for the refund to be received after canceling purchases.

  When did you cancel the upgrade?

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  filipinotweetsthatmatter · Member · Apr 20, 2017 at 4:40 pm

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  I cancelled my subscription 10 days ago.

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  supernovia · Staff · Apr 20, 2017 at 7:05 pm

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  Hi @filipinotweetsthatmatter, these can take 10 business days. I’ve seen international refunds take longer than that, too, especially if there are routing issues. But I have assured the refund was issued the same day you cancelled. You might wait a few more business days, then contact your bank about any potential routing issues.