refund

  • Unknown's avatar
    turkgurme · Member ·

    I asked for a refund on July 6, 2022. My Premium subscription was canceled but the money was not returned to my bank card.

    The blog I need help with is: (visible only to logged in users)

  • staff-doublebassd · Staff ·

    Hi there,

    We processed the refund back to you on 7/6– we released the funds back to your bank and they are no longer with us. I would contact your bank about this. Sometimes, they are able to see pending transactions that you do not see on your end. Also, depending on your bank and the country in which you reside, the refund could take longer. Please reach out to them and let us know what you find out.

    Thanks,

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