Refund

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  purpleflowers7 · Member · Apr 26, 2017 at 3:08 pm

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  Can I please receive the entire refund? I barely had it at all.

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  otpidusprime · Member · Apr 26, 2017 at 4:57 pm

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  Hello @purpleflowers7,
  WordPress.COM has a 30-day refund policy on all their paid plans, except for Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours. The refund period for Guided Transfers ends 30 days after purchase or as soon as your site has been moved, whichever comes first.

  NOTE:

  You will be refunded to the same payment method you used for your purchase. After processing, refunds usually take about a week to appear on your statement. For credit card refunds, it may take 5-7 business days to appear on your online bank account or in 1-2 billing statements.

  As stated here: https://en.support.wordpress.com/refunds/

  When did you cancel your plan? As the document above states “For credit card refunds, it may take 5-7 business days to appear on your online bank account or in 1-2 billing statements“

  And also, did you cancel your plans before the 30-day refund period or after that?

  Thanks! 🙂