Refund

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  elephantemg83 · Member · May 2, 2017 at 6:53 am

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  I have cancelled a plan that i set up moments ago. Will i get a refund please?

  The blog I need help with is: (visible only to logged in users)

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  otpidusprime · Member · May 2, 2017 at 8:21 am

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  Hello @elephantemg83,
  WordPress.COM has a 30-day refund policy on all their paid plans, except for Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours. The refund period for Guided Transfers ends 30 days after purchase or as soon as your site has been moved, whichever comes first.

  Since you have cancelled your purchase within the refund window you will receive the refund, but it takes about a week for the amount to be refunded.

  Also, read this:

  You will be refunded to the same payment method you used for your purchase. After processing, refunds usually take about a week to appear on your statement. For credit card refunds, it may take 5-7 business days to appear on your online bank account or in 1-2 billing statements.

  As stated here: https://en.support.wordpress.com/refunds/

  Hope this helps 🙂

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  gemmacevans · Member · May 2, 2017 at 12:00 pm

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  Hi elephantemg83,

  The plan has been fully refunded. You can view, print or email yourself a copy of the refund receipt from your Billing History here:

  https://wordpress.com/me/purchases/billing

  Refunds usually take 7-14 days to process and show up on your statement — although international refunds (outside the US) can take a little longer.

  Come back to me if you have any questions.