Refund

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  beckyjaneillustration · Member · May 6, 2017 at 9:39 am

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  Hello, I’m sorry I did not know about this renewal. I no longer have the domain & no longer need this website. I received no warning about the renewal & no email off WordPress until the money had been taken today. Please could you issue a full refund. Thank you.

  The blog I need help with is: (visible only to logged in users)

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  otpidusprime · Member · May 6, 2017 at 9:55 am

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  Hello @beckyjaneillustration,
  I am tagging this thread for staff attention.
  Please be patient, someone from the staff will be here to assist your soon.

  Meanwhile, you can read this official support guide to turn off auto-renew and also cancel plans:
  https://en.support.wordpress.com/faq-renewing-and-canceling/

  Thanks! 🙂

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  staff-zinnia · Staff · May 7, 2017 at 9:49 am

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  Howdy –

  No problem :) I’ve processed the $13 refund. Let me know if there’s anything else I can help with. These funds should reach you in about ten days.