Refund

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  theamericanhealer · Member · May 9, 2017 at 8:00 pm

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  Yesterday I cancelled my (whole) plan/subscription.I got an email saying that a refund was issued for $19.50.My fee was $49.50 though.
  Anyway no refund got into my cc at all.
  What should I do please?
  Thank you:)

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  timethief · Member · May 9, 2017 at 10:01 pm

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  Do you intend to use the domain on another site?
  Or do you wish to completely give up ownership of it?

  It is important to know that cancelled domains are not released by the registrar immediately. Also note that here’s no guarantee you’ll be able to use a domain again as it may be sold to someone else. Therefore you should cancel a domain, if and only if, you are sure you do not wish to use it again.

  Please clarify as I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  timethief · Member · May 9, 2017 at 10:03 pm

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  Oh no! There is a slew of duplicate threads;
  https://en.forums.wordpress.com/profile/theamericanhealer

  Staff already answered you here https://en.forums.wordpress.com/topic/contact-wordpress-22?replies=2#post-2942059