Refund

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  emmakayr · Member · May 21, 2017 at 11:55 am

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  Hi
  I received a refund for renewal on a site I no longer use. Can I also get a refund for cancelled domain name?
  Thanks

  The blog I need help with is: (visible only to logged in users)

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  hacchism · Staff · May 21, 2017 at 1:00 pm

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  Hi there,

  I tagged this thread so as that this can get an attention from WordPress.com staff. Please kindly wait for an assistance.

  Thanks :)

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  hkaslucki · Member · May 21, 2017 at 3:00 pm

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  I paid 35.88 which was taken out of my account on 5/16, I did not mean to order this; I had mistaken. Am I able to get a refund ?
  Thank you
  Heather Lucci

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  hacchism · Staff · May 21, 2017 at 3:20 pm

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  Hi @hkaslucki,

  Please kindly create a new thread for getting help. This thread is regarding of @emmakayr’s issue.

  Thanks!

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  staff-doublebassd · Staff · May 22, 2017 at 7:23 am

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  Hey there,

  Not a problem! I have canceled your subscription for keepingupwithkaysite.com) and refunded the charges back to you. It can take between 7-10 business days for the refund to reflect on your bank statement.

  Please let me know if you have any other questions.

  Take care,

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  emmakayr · Member · May 22, 2017 at 9:45 am

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  Many thanks staff-doublebassd

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  staff-doublebassd · Staff · May 22, 2017 at 3:04 pm

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  You’re welcome!