Refund

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  jennifervolcy24 · Member · Jun 8, 2017 at 4:38 am

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  I want a full refund for all purchases made from my account in the last 24 hours. this includes refund for domain mapping as well as upgraded plan.

  The blog I need help with is: (visible only to logged in users)

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  hacchism · Staff · Jun 8, 2017 at 11:25 am

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  Hi there,

  If you need to get a refund, you need to perform cancellation of your purchase via Manage Purchases. The instruction can be found at https://en.support.wordpress.com/refunds/.

  I hope this info helps you. Thanks!

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  gemmacevans · Member · Jun 8, 2017 at 1:38 pm

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  Hi jennifervolcy24,

  I want a full refund for all purchases made from my account in the last 24 hours.

  I’ve just refunded the remaining $13 so your plan has now been refunded in full. You can view a copy of the refund receipt in your Billing History:

  https://wordpress.com/me/purchases/billing

  The money should reach your account in 7-14 business days.

  Out of curiosity, would you mind sharing what didn’t work out? It’s useful for us to have the feedback in case it’s something we can improve.

  Thanks!