Refund
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I am trying to reactivate my upgraded account which I have sign up on 10th June. An email sent to me stated that refund has been arranged which I do not see in my bank statement. Was I really charged, if yes, can it be reverted to my current situation?
The blog I need help with is: (visible only to logged in users)
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Which wordpress.COM plan did you purchase?
Which wordpress.COM site did you purchase it for?
Which wordpress.COM account registered that site and purchased the upgrade?
What is/was the domain URL?
When was it purchased?
When was it cancelled?Did you carry through and you use the appropriate process found here at Canceling and Refunding Purchases https://en.support.wordpress.com/manage-purchases/#canceling-and-refunding-purchases to cancel and request a refund?
Refunds https://en.support.wordpress.com/refunds/ are time limited.
• WordPress.com provides a 30-day refund from date of purchase on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
• The refund period for Domain Registrations and Renewals is 48 hours.
• It takes from 1 – 2 weeks or 7 – 10 business days for the refund to be received after canceling an upgrade and requesting one. (Depending on the country you live in it may take a little longer to get to your bank.)This thread is already tagged with modlook for Staff assistance. Please subscribe to this thread so you are notified by email when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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Hi @wifiincomeforte, I can see it really was refunded, though it may take your bank a few days to route that back.
You’ve bought the plan again — all set for now? If you need more help you can get in touch at http://wordpress.com/help/contact for direct support.
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