Refund

  • Unknown's avatar

    I need a full refund. I am new to websites and web design and I signed up and paid 100 bucks to you guys before realizing that my paid plan with godaddy gets me two websites for my money. I cancelled the account, but it only gave me around 37 bucks back out of 100. I want the rest refunded.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Which upgrade did you cancel, and when did you cancel and request a refund?

    There are no pro-rated refunds so be clear on that. Refunds https://en.support.wordpress.com/refunds/ are time limited.

    WordPress.com provides a 30-day refund from date of purchase on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.

    The refund period for Domain Registrations and Renewals is 48 hours.
    It takes from 1 – 2 weeks or 7 – 10 business days for the refund to be received after canceling an upgrade and requesting one.

    Do you intend to use the domain on another site?
    Or do you wish to completely give up ownership of it?

    It is important to know that cancelled domains are not released by the registrar immediately. Also note that here’s no guarantee you’ll be able to use a domain again as it may be sold to someone else. Therefore you should cancel a domain, if and only if, you are sure you do not wish to use it again.

    Please clarify as I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

  • Hi there,

    I’ve refunded the Personal Plan and domain portions of your payments. You should receive the full refund in about 10 business days, though that varies from one bank to the next.

  • Unknown's avatar
  • You’re very welcome :)

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