Refund

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  kkise · Member · Jul 17, 2017 at 1:08 pm

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  Hi,

  My account was debited on 7 July 2017. Could you please assist me with why the refund hasn’t been processed yet ?

  Thanks

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  staff-zinnia · Staff · Jul 17, 2017 at 2:22 pm

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  Hi –

  There are no upgrades connected with this user account. Please sign in with the account where the upgrade is connected so that I can take a closer look. WordPress.com sends email receipts out after renewals as well, that is the email address that you’ll need to sign in with.