Refund

nerdgirl1974 · Member · Jul 22, 2017 at 12:57 am
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Is there a way I can get a refund on my bundle purchase I made yesterday? I’m not going to use it after all.
hacchism · Staff · Jul 22, 2017 at 1:19 am
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Hi there,

If you want to get a refund, please follow the steps in the following support page.

Refunds
https://en.support.wordpress.com/refunds/

If you have any further questions, please let us know.
Thanks :)
nerdgirl1974 · Member · Jul 22, 2017 at 1:24 am
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I did that but am only showing I was refunded $9.88 of $35.88.
hacchism · Staff · Jul 22, 2017 at 2:08 am
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Thank you for elaborating on your situation!!

I’ve tagged this thread for staffs. Someone of them can take a closer look at the status of your refund and assists you soon. Please wait for a moment patiently.

Thanks :)
supernovia · Staff · Jul 22, 2017 at 4:00 am
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Hi @nerdgirl1974, you were indeed owed a full refund. I’ve pushed the rest of it through for you. Cheers!
nerdgirl1974 · Member · Jul 22, 2017 at 4:20 am
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Thank you for getting this straightened out for me!
supernovia · Staff · Jul 22, 2017 at 9:04 am
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Happy to help. Take care :)
natashastorie · Member · Jul 22, 2017 at 12:21 pm
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I am having the same problem also and would like help please!
hacchism · Staff · Jul 22, 2017 at 12:31 pm
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Thanks, @supernovia :)
hacchism · Staff · Jul 22, 2017 at 12:34 pm
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Hi @natashastorie,

Please kindly create a new thread for your issue. This thread is about the issue of @nerdgirl1974.

If you need an assistance from staffs, please add “modlook” tag in the right column of your thread.

Thank you!!
supernovia · Staff · Jul 22, 2017 at 6:21 pm
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@natashastorie yours was actually fully refunded. I’ll go ahead and close this thread out, but if anyone needs help, start a new thread or head to http://wordpress.com/help/contact .

Cheers :)

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