REFUND
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How can i get my refund, it has been almost a month and i have not yet recieved it, i was within the refund policy when i requested yet, i still have not gotten anything, Who can i contact to get my refund? it has been too long
The blog I need help with is: (visible only to logged in users)
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Hi, @sraza22,
Is this for the site:
The blog I need help with is mybusinessboomerdotcom.wordpress.com.
?
I also want to see if you were able to request your refund using the Manage Purchases page?
Instructions may be found here: https://en.support.wordpress.com/refunds/#how-do-i-request-a-refundI am going to go ahead and tag staff on this thread with the modlook tag as they are able to assist with [billing/refunds], but be patient.
Also if you are able to confirm the site and provide any additional information it will expedite the process. If anything changes, let us know.
How do I get a Moderator/Staff reply for my question?
Some issues require staff member help. If you see or add a thread that you know needs staff intervention, you can add the modlook tag to the tags area of the thread to make sure we see it. -
Hi there,
Your Premium Plan and domain mapping were refunded on 18 and 26 June respectively. You can view the receipts for those refunds in your billing history, here:
https://wordpress.com/me/purchases/billing/
Once we issue a refund those funds leave our account and we have no further control over the process. From there it’s up to your bank to return the funds to your account once they receive it, and some banks take longer than others to do this. Please follow up with your bank directly if those refunds are not reflecting in your account yet.
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