REFUND!

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  leannachapmanfitness · Member · Jul 28, 2017 at 2:44 pm

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  I need a refund for the full amount I paid not just a partial refund!!! I’m requesting a refund within 1 hour so this shouldn’t be an issue…..

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jul 28, 2017 at 5:33 pm

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  We need details please.
  1. What is the domain URL?
  2. What is the underlying .wordpress.com URL?
  3. Exactly which username account registered the underlying .wordpress.com blog and purchased the upgrade for it?
  4. When was the upgrade purchased?
  5. When did the refund request and cancellation take place?
  6. Do you wish to use the domain on another site? Or do you wish to cancel it?
  

  Please clarify as I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

  Cancelling domains
  It is important to know that cancelled domains are not released by the registrar immediately. Also note that here’s no guarantee you’ll be able to use a domain again as it may be sold to someone else. Therefore you should cancel a domain, if and only if, you are sure you do not wish to use it again.

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  staff-doublebassd · Staff · Jul 28, 2017 at 6:00 pm

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  Hi there,

  I checked and see that you issued a full refund. It will take 7-10 business days for the refund to post your account. Please let me know if you have any questions.

  Thanks!