Refund
-
I requested a full refund shortly after I created a site on July 15 and still have not received it. I cannot find contact info on the site to resolve. Can anyone help?
The blog I need help with is: (visible only to logged in users)
-
Hi yarnistablog,
I marked your post for Staff attention so please bear with us, somebody will check the status of your refund.
Cheers!
-
Hello yarnistablog,
Be sure to check out the supporting documents on refunds: https://en.support.wordpress.com/refunds/
Take note, it state refunds are issued on billing cycles.
Since I do not have access to your account to know your exact situation. I have tagged this forum for staff support.
Best wishes!
modlook#
-
Hi –
Is this for yarnistablog.com?
I can see that a partial refund has been processed already. The domain portion of the purchase price has not been refunded yet.
Please confirm that you do not have any plans to use this domain in the future? Once we cancel and refund the domain there’s no guarantee that you’ll be able to secure ownership of it again.
-
Thank you. I have no plans to use the domain. I do not see partial refund on my credit card.
-
Thank you for confirming that information about the domain.
I’ve released the additional $26 for a total refund of $35.88. Typically, it only takes ten days for the funds to reach you. Each financial company works differently though, so if you haven’t received your money at that time it is best to follow up with them. They’ll be able to tell you when they will release the money in to your account.
-
-
- The topic ‘Refund’ is closed to new replies.
WordPress.com Forums 