Refund

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  simplywrittenone · Member · Aug 7, 2017 at 9:50 am

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  Enquirying about a pending refund of my plan

  The blog I need help with is: (visible only to logged in users)

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  krutidugade · Member · Aug 7, 2017 at 10:11 am

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  Hi there,

  To get a refund, you need to cancel your premium upgrade before 30 days of purchase. If you are under expiration period, you can claim for a refund.

  Refer this link to claim your refund:
  https://en.support.wordpress.com/refunds/#how-do-i-request-a-refund

  Refunds usually take 7-14 business days to process and show up on your statement, although international refunds (outside the US) can take a little longer.

  Hope this helps!

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  simplywrittenone · Member · Aug 7, 2017 at 10:12 am

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  Thank you so much

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  krutidugade · Member · Aug 7, 2017 at 10:13 am

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  You’re welcome :)

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  gemmacevans · Member · Aug 7, 2017 at 11:37 am

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  Hi simplywrittenone,

  Enquirying about a pending refund of my plan

  I’ve checked your account and a refund was issued on 4th August 2017. There is a copy of the refund receipt in your Billing History:

  https://wordpress.com/me/purchases/billing

  The refund has been sent from our end and should appear on your statement in 7-14 business days.

  Come back to me if you need any further help.

  Thanks!

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  simplywrittenone · Member · Aug 7, 2017 at 11:53 am

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  Fantastic! I had to ask cause I haven’t received a refund email or notification of any kind. Thanks again Gemmacevans.

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  gemmacevans · Member · Aug 7, 2017 at 2:00 pm

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  I had to ask cause I haven’t received a refund email or notification of any kind.

  You’re very welcome! You can email yourself a copy of the refund receipt from the Billing History page :)