Refund
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Trying to get a refund on Personal Bundle
The blog I need help with is: (visible only to logged in users)
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Hello!
This article details how to request a refund. Note, for plans and all other purchases, you must cancel within 30 days of purchase to receive a refund.
If you are within the refund period, head to your Manage Purchases page. This page can be accessed through your Me page in the “Manage Purchases” section of the left sidebar.
Find the purchase you’d like to refund in the list and select Cancel and Refund.
A confirmation page will appear. Select the Cancel Domain and Refund button to proceed.
To complete the cancellation, click the Yes, Cancel Now
For a domain cancellation, you will be asked to choose a reason for cancellation, and to confirm that you may lose the domain forever upon cancellation. Be sure to check the box before clicking Cancel Domain
You should see this message at the top of your Manage Purchases page if your cancellation was successful.
You should also receive an email containing the refund information.
I hope this helps!
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Thank you. However, I did try all that already. For some reason this certain “Personal Bundle” won’t let me choose it. Or pick it to to cancel it for a refund.
Any other ideas out there?
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Hi there,
Are you speaking of the plan on the site, discovereeze.wordpress.com? Your account logs show you cancelled that plan and the attached domain yesterday, and we’ve already issued a full refund. You can view receipts for the refund here:
https://wordpress.com/me/purchases/billing/
That is the only site in your account, so if you’re speaking of an upgrade on a different site, you’ll need to be logged in as the admin who purchased the upgrade before you can cancel or request help from us with cancelling it.
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