Refund

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  jho121389 · Member · Oct 17, 2022 at 12:20 pm

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  Hello, on 09.10.2022 06:03:10 a 124 USD payment was done from my account to [REDACTED]. Currently I am not using any WordPress domain so please cancel it if there is any associated with my account and please give me a refund for the mentioned payment.

  Thanks,
  PS: pls let me know the details on (email visible only to moderators and staff)

  I don’t have a site with WordPress.com yet

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  olumite007 · Member · Oct 17, 2022 at 1:22 pm

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  Hello there,

  Could you share the URL of the website you received the charge from?
  This information will be useful to the WordPress team.

  Please check our detailed guide here about how to do that step by step: https://en.support.wordpress.com/manage-purchases/#removing-purchases.
  

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  ryrhino00 · Member · Oct 18, 2022 at 6:58 am

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  @olumite007 please remember to add a modlook tag to any posts asking about refunds

  I am not a Staff member just a reminder to you from another volunteer

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  aleone89 · Staff · Oct 18, 2022 at 9:07 am

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  Hello there,

  Many thanks for reaching out.

  I can’t see this charge on this WordPress.com account.

  As you’ve been able to locate a transaction ID, this can be used with our helpful charge finder here: https://wpchrg.wordpress.com/.

  I hope this helps.

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  jho121389 · Member · Oct 18, 2022 at 2:10 pm

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  Thanks a lot. it indeed helped :)