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Forums / Refund

Refund

  • Unknown's avatar
    knhowell86 · Member · Oct 20, 2022 at 5:19 pm
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    I want to cancel my account and have my money refunded. This site is not as user friendly as it first appeared. The site I paid for and spent hours working on is no longer ger accessible by the only email I use and provided, (email visible only to moderators and staff). thanks

    I don’t have a site linked to this WordPress.com account

  • Unknown's avatar
    supernovia · Staff · Oct 21, 2022 at 12:43 am
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    Hey there, could you send a link to the site? It sounds like it may be under another account, or possibly even with another host. We can help you find the right way to access it, then when you’re logged into the right account you can decide what to do.

  • Unknown's avatar
    supernovia · Staff · Oct 21, 2022 at 12:44 am
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    Clarifying: this account has no sites and no purchases. I’m guessing it’s just under another user.

  • The topic ‘Refund’ is closed to new replies.

Tags

  • Account Recovery
  • other site
  • other user
  • wpcomhelp

About this topic

  • In: Support
  • 2 participants
  • 2 replies
  • Last activity 3 years
  • Latest reply from knhowell86

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