refund

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  tanyaw1214 · Member · Sep 19, 2017 at 7:09 pm

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  you were meant to refund me back in feb but I never got refund

  The blog I need help with is: (visible only to logged in users)

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  jesscga · Member · Sep 19, 2017 at 7:17 pm

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  Hi @tanyaw1214,

  I’m tagging this thread for staff assistance — someone will look into this for you!

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  gemmacevans · Member · Sep 20, 2017 at 9:07 am

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  Hi tanyaw1214,

  I’ve checked your account and it shows the plan for nicksicecreamvan.wordpress.com was fully refunded on 10th February 2017. There is a copy of the refund receipt in your Billing History here:

  https://wordpress.com/me/purchases/billing

  Can you double check your bank statements and confirm whether you received the refund?

  Please let me know if you have any questions.