Refund
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I want to get a refund for the personal plan. I bought it first, realized it didn’t have features I needed. Then I bought the business plan and it didn’t have what I wanted either.
I got a refund for the business one, but know can’t ask for the refund for the Personal plan. WordPress is not what I need.
The blog I need help with is: (visible only to logged in users)
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As you have upgraded twice I think it’s best to request Staff assistance in this case.
I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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Hi martin2109172,
I’ve refunded the Personal plan and you can view a copy of the refund receipt in your Billing History:
https://wordpress.com/me/purchases/billing
Refunds usually take 7-14 business days appear on your statement, so they money should reach you around that time.
If you don’t mind sharing, what didn’t work out with our plans?
Please let me know if you have any questions.
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