Refund

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  jesstephan · Member · Sep 27, 2017 at 2:59 am

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  I am trying to cancel a plan bundle package. But there is not option to under me> manage purchases.

  Please help me out with this.

  The blog I need help with is: (visible only to logged in users)

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  justjennifer · Member · Sep 27, 2017 at 5:30 am

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  Hi there, do you need to be logged in with a different username account? The only account that will see the option to cancel the plan is the one that purchased the upgrade.

  Regardless, I’ve gone ahead and tagged this for Staff assistance.

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  fstat · Staff · Sep 27, 2017 at 7:26 am

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  Hi there,

  Since this payment is currently disputed from your end, we are unable to issue a refund. We have already contacted you via email to resolve this.

  Thanks!

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  jesstephan · Member · Sep 27, 2017 at 7:30 am

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  Hi I closed it. It shows as closed from my end on PayPal

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  fstat · Staff · Sep 27, 2017 at 8:27 am

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  The disputed is now closed and I have already issued you a full refund.

  Let me know if there’s anything else I can do for you. I’m happy to help.