Refund

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  linsleyphoto · Member · Nov 15, 2022 at 6:45 pm

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  Hi, I have canceled my account and moved my domain , but was billed on October 28. How can I get a refund?

  Please help.
  Diana

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Nov 15, 2022 at 7:42 pm

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  Hi Diana –

  Before I make any changes let’s first confirm that this inquiry is about the premium plan on linsleyphotostl.com?

  The domain is not registered or hosted by us any longer, so cancelling the subscription should not affect your site in any way. We will also process a refund once we hear back with confirmation.

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  linsleyphoto · Member · Nov 15, 2022 at 8:51 pm

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  Yes, This inquiry is regarding a premium plan on Linsleyphotostl.com

  You can contact me at (email visible only to moderators and staff)

  Thank you for your help.

  Diana

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  linsleyphoto · Member · Nov 15, 2022 at 8:52 pm

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  Yes, This inquiry is regarding a premium plan on Linsleyphotostl.com

  You can contact me at (email visible only to moderators and staff)

  Thank you for your help.

  Diana

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  linsleyphoto · Member · Nov 15, 2022 at 8:53 pm

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  Yes, This inquiry is regarding a premium plan on Linsleyphotostl.com

  You can contact me at (email visible only to moderators and staff)

  Thank you for your help.

  Diana

  Sorry, don’t understand what do I need to do?

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  aleone89 · Staff · Nov 16, 2022 at 9:14 am

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  Hello Diana,

  It looks like this site is on the account you’re communicating from us now.

  The charge is outside of the refund window, so we are unable to process a refund.

  If you wish, I can restore the purchases so that you can make use of them for the rest of the term?