Refund

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  ntrprnr1 · Member · Nov 16, 2022 at 7:29 pm

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  I’m not using this site and would like to cancel the subscription for services and close the site. Additionally I would like to request a refund for the $48 charge.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  staff-95percentghost · Staff · Nov 17, 2022 at 11:02 am

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  Hi there, the WordPress.com account you’re writing to us from (username: ntrprnr1) doesn’t appear to have any charges/plans associated with it. You can see any active purchases here:
  https://wordpress.com/me/purchases

  If you purchased a Personal plan for any particular site, it may be associated with a different email address (and therefore a different WordPress.com account).

  I strongly suggest logging out of this WordPress.com and instead logging in on your other account.

  We have some general information regarding purchase management here:
  https://wordpress.com/support/manage-purchases/