refund

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  grantjohnston1 · Member · Nov 18, 2022 at 10:32 am

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  Hi

  I have been given instructions from the seller of a plugin to obtain a refund but the instructions do not match the woocommerce menu options.

  Can I reequest a refund please for Reference 73601474

  Thanks

  Grant

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  staff-95percentghost · Staff · Nov 18, 2022 at 12:33 pm

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  Hi there, was this specifically for a refund of a plugin purchased via WooCommerce.com ?

  Just to note, you have landed on the support forum for WordPress.com sites instead; we’re not your best point of contact, but the good news is that help is available by contacting WooCommerce.com here:

  Contact us

  You can also sign in on your WooCommerce.com account there and manage your purchases and refunds per their policy:

  Refund Policy

  Hope this helps point you in the right direction!