Refund

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  thomaswjones · Member · Mar 21, 2018 at 11:10 am

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  I went to cancel my plan just after it auto renewd which i did but a second stage about cancelling domain didnt appear meaning only he plan was refunded and nt the domain. I took the domain off my account but how do i get a refund on this domain? User anme is: thomaswjones, domain is: thomasjonesart.com

  The blog I need help with is: (visible only to logged in users)

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  pavanraheja · Member · Mar 21, 2018 at 11:33 am

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  Hi there,

  The staff will be able to assist you further with this issue. I am tagging the thread with “modlook” to get attention from staff, you can learn more about it here:

  Get a Moderator to reply

  I noticed you created multiple threads for the same issue, be assured some will get in touch with you soon. Thank you for your patience.

  Thanks!

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  kokkieh · Staff · Mar 21, 2018 at 12:29 pm

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  Hi there,

  I’ve refunded the domain portion of your plan. You should receive the full refund in about 10 business days, depending on your bank’s processing times.