Refund

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  5njs · Member · Mar 24, 2018 at 10:08 am

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  Hi

  I have not received my £84 refund yet

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  aslisaritas · Member · Mar 24, 2018 at 11:41 am

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  how do I delete my membership and get a refund? I didn’t like the site and just paid yesterday

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  justjennifer · Member · Mar 24, 2018 at 1:28 pm

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  @chalky1 for what site is that?

  Refunds are available for 30 days from date of purchase on everything but custom domain registrations, which need to be cancelled within 48-hours of purchase. Here’s more on refunds: https://en.support.wordpress.com/refunds/

  Once you have canceled the upgrade, you can view, print or email yourself a copy of the refund receipt from your Billing History here: https://wordpress.com/me/purchases/billing

  Refunds usually take 7-14 days to process and show up on your statement. International refunds may take longer.

  If you have any question about that or need more assistance, please post back here.

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  justjennifer · Member · Mar 24, 2018 at 1:30 pm

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  @aslisaritas please refer to the thread you started at https://en.forums.wordpress.com/topic/i-want-to-cancel-my-membership-and-get-a-refund-but-how?replies=2#post-3086192 which is now tagged for Staff assistance.

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  staff-doublebassd · Staff · Mar 24, 2018 at 7:20 pm

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  Hi there,

  The refund was processed on 3/17 and it usually takes up to two weeks for the refund to post to your account. So, feel free to contact us if you have not seen anything by end of next week.

  Let me know if you have any questions. Thanks!