Refund

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  serdinyaart · Member · May 15, 2018 at 8:59 am

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  I can’t find anywhere on the website to contact WordPress regarding a refund they owe me.

  The blog I need help with is: (visible only to logged in users)

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  catkiinson · Staff · May 15, 2018 at 9:47 am

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  Hi,

  You can read about if you qualify for a refund here: https://en.support.wordpress.com/refunds/

  And this is where you can contact support for a refund: https://wordpress.com/help/contact

  Hope this helps :)

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  fstat · Staff · May 16, 2018 at 10:05 am

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  Hi there,

  I can see we issued the refund on May 2. You can see a receipt for the refund here:

  https://wordpress.com/me/purchases/billing/

  Refunds usually take about 10 business days to appear in your account, but it depends on the processing times at your bank. It can also take longer if you are with a non-US bank. Please follow up with your bank directly on this. You can provide them the transaction ID that appears in the refund receipt as a reference.