Refund
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I cancelled my domain can I please get a refund?
The blog I need help with is: (visible only to logged in users)
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Hi,
You can read about the refunds process here: https://en.support.wordpress.com/refunds/
Please note: For new domain registrations, you must cancel within 48 hours of purchase to receive a refund. There are no refunds, pro-rated or otherwise, after 48 hours.
Hope this helps :)
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What is the URL of the domain?
Canceling and refunding purchases
There are no prorated refunds. Refunds https://en.support.wordpress.com/refunds/ are time limited.
• WordPress.com provides a 30-day refund from date of purchase on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
• The refund period for Domain Registrations and Renewals is 48 hours.
• It takes from 1 – 2 weeks or 7 – 10 business days for the refund to be received after canceling an upgrade and requesting one.Canceling domains
It is important to know that cancelled domains are not released by the registrar immediately. Also note that here’s no guarantee you’ll be able to use a domain again as it may be sold to someone else. Therefore you should cancel a domain, if and only if, you are sure you do not wish to use it again.If you want Staff to investigate you must provide specifics.
What is the URL of the domain?
Which wordpress.COM plan did you purchase?
Which wordpress.COM site did you purchase it for?
I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question
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Hey there,
Not a problem! I have canceled your subscription for itsjustkenzie.com and refunded the charges back to you. It can take between 7-10 business days for the refund to reflect on your bank statement.
Please let me know if you have any other questions.
Take care,
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