Refund

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  keeduportal · Member · Jun 12, 2018 at 12:04 pm

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  Refund Summary
  Receipt ID: 29906730
  Transaction ID: (redacted)
  Subscription Price
  WordPress.com Personal
  keeduportal.wordpress.com $-22.00
  Total Refunded $-22.00
  Its been 8 days now and have not receive my refund yet . Please when will i receive it.

  The blog I need help with is: (visible only to logged in users)

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  shubhamgmath · Member · Jun 12, 2018 at 12:14 pm

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  Hi keeduportal

  Refunds can take 10-12 business days to arrive but international refunds (outside the US) can take a little longer.

  For more information on the refund process here is the support document for that:

  Refund a Purchase

  Hope this helps.

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  gemmacevans · Member · Jun 12, 2018 at 12:27 pm

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  Hi keeduportal,

  I’ve redacted the transaction ID you shared here as these forums are a public place. A $22 refund was sent on 4th June 2018 and there is confirmation on this in your Billing History:

  https://wordpress.com/me/purchases/billing

  As @shubhamgmath mentioned, international refunds outside of the US can take a little longer to arrive. The money has been sent from our side so next step is to contact your bank and ask if there are any processing delays at their end — processing times vary from bank to bank.

  In some cases where upgrades are cancelled and refunded on the same day, banks remove the original payment from your statement rather than showing two separate debit and credit amounts. I would also recommend asking them whether they have done so.

  I’ll be here if you have any questions.