Refund

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  sdbaney · Member · Jun 17, 2018 at 12:34 am

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  I would like to receive a refund. I received bill but in my junk mail and I don’t use this email at all. I did not want to renew this and would have cancelled prior to the transaction being processed. I would really appreciate this being taken care of. I had disputed this transaction through paypal but it was denied on PayPal’s side. I would appreciate this being take care of at the earliest convenience.

  Thank you in advance!

  The blog I need help with is: (visible only to logged in users)

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  mkb11 · Member · Jun 17, 2018 at 1:06 am

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  Hi sdbaney,

  I am adding a modlook to the thread, so a staff member will soon help you with your issue.

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  supernovia · Staff · Jun 17, 2018 at 4:22 am

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  Hi there, it looks like there was a chargeback on this payment. I’ll check in with our payments team to make sure that is resolved, then we can refund the account.