Refund
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Hello! I want to create a website as a suggestion for my boss, but I need to know that I can get all refunded if he doesn’t want to use the suggestion. I have been looking at the personal plan. And read that I can get refunded the plan, but not for the domain. What does that mean? What amount can I get refunded?
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Hi there,
When you purchase the Personal Plan, you can cancel it within 30 days to receive a full refund.
And read that I can get refunded the plan, but not for the domain.
This isn’t true. You can be refunded for a custom domain, which comes with the Personal Plan, but you only have 48 hours to cancel a custom domain else you won’t receive a refund.
What amount can I get refunded?
Under the assumption you do not register a custom domain and you cancel your plan within 30 days, you will be refunded the full amount of the plan.
If you use a custom domain and cancel it after 48 hours, but cancel your plan within thirty days, the price of your domain will be reducted from the price of the plan when you receive your refund.
Official documentation on refunds: https://en.support.wordpress.com/refunds/
Let me know if you have any further questions. :)
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Hi there,
As torres126 stated we do have a thirty-day refund policy on all plans. This allows you to try out our service to determine if it’s right for you.
After 48 hours we do not refund the purchase of domain names which is $26 of a total plans cost. However, once you’ve bought a domain you may transfer it or point it to another host.
Looking at the Personal plan if you’d like a refund after two days the refund amount would be $22 and you’d be able to use the domain elsewhere.
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