Refund

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  nicolejago · Member · Aug 5, 2018 at 6:57 am

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  I requested a refund for 2 charges. One has been returned instantly and the other not. Please advise? I am worried something has gone wrong, and I really need the cash refunded ASAP.

  The blog I need help with is: (visible only to logged in users)

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  torres126 · Member · Aug 5, 2018 at 8:01 am

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  Hi there, I’ve tagged WordPress.com staff to help you with this issue. You’ll likely receive a response within a few hours from a staff member: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

  Hope this gets resolved soon. :)

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  nicolejago · Member · Aug 5, 2018 at 8:16 am

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  Thank you :)

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  brookedot · Member · Aug 5, 2018 at 9:58 pm

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  Hi there,

  Both payments have been refunded on our end. Please allow 7-10 business days for the refund to appear in your account.