refund

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  slavewebmaster · Member · Aug 16, 2018 at 3:21 am

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  I have an email 16 days ago on a refund and I never recieved it!

  The blog I need help with is: (visible only to logged in users)

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  catkiinson · Staff · Aug 16, 2018 at 3:50 am

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  Hi,

  If you’ve claimed a refund:

  You will be refunded to the same payment method you used for your purchase. After processing, refunds usually take about five to ten business days to appear on your statement. For credit card refunds, it could take up to 1-2 billing cycles for the refund to show up. International refunds can take even longer to reach you. Your financial institution is going to be able to tell you when to expect the refund and how it will be listed on your statement.

  Refund a Purchase

  I’ve added the modlook tag to this post. A Staff member will confirm things with you.

  All the best.

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  slavewebmaster · Member · Aug 16, 2018 at 5:20 am

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  I replied to your last email with an attachment with stated my refund around July 30th

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  brookedot · Member · Aug 16, 2018 at 6:04 am

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  Hi there,

  The account you are writing from, slavewebmaster does not appear to have ever made any WordPress.com purchases. We’d be happy to check on your refund, to help us locate the transaction can you please post from the account that the purchase was recently made?