Refund

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  gtodd86 · Member · Aug 24, 2018 at 11:51 am

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  Hi there, I wasn’t aware another year subscription would automatically come off at the end of the term. Unfortunately due to personal circumstances I’ve never actually used it so it wasn’t my intention to renew. Also in recent times you contacted to say my password had been compromised so I should reset but as I’ve just said I’ve never used it so I never done this either. I would appreciate it if I can have the yearly subscription refunded in full.
  Many thanks
  Glen T

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  ninadpatil01 · Member · Aug 24, 2018 at 11:54 am

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  Hi there!

  Please share your exact site URL so that we can assist you further.

  Thanks.

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  gtodd86 · Member · Aug 24, 2018 at 11:55 am

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  Dionneandglen.org

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  gtodd86 · Member · Aug 24, 2018 at 2:54 pm

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  Hi there,
  Can I just check you got the url and looking into it please.
  Thanks
  Glen T

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  gtodd86 · Member · Aug 25, 2018 at 7:46 am

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  Hi there, thanks for picking up my request. I managed to recover my login details and request the refund myself.
  Thanks anyway
  Glen T