Refund

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  whereshouldweretire · Member · Oct 2, 2018 at 3:05 pm

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  Good morning, I just cancelled my WordPress Premium account for which I was charged $99. I received a message that stated I would receive a refund of $69. Is there a $30 cancellation fee? I’m trying to understand the discrepancy. Thank you!

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Oct 2, 2018 at 4:10 pm

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  Good morning –

  The $30 is from the domain registration, not a cancellation fee.

  Do you have plans to use whereshouldweretire.blog ever again? With us or another service?

  Once cancelled it can be impossible to recover custom domains. Write back with confirmation and I’ll get the rest of the money on the way. Thanks.