Refund

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  theemeralddiary · Member · Oct 26, 2018 at 5:27 am

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  I was unable to log into my wordpress account for over a month. I wanted to cancel my services. You guys took $48 from my card to renew without me stating the ok in having it removed. Now I can only get refunded $22 and lose out on $26. This is ridiculous! I really need the $26 refunded as well. It’s not right if I wasn’t able to log on. I had no idea about anything until now. This is simply unprofessional and I want all services perminately deleted and my money refunded.

  The blog I need help with is: (visible only to logged in users)

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  neelgajjar · Member · Oct 26, 2018 at 6:07 am

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  Hi there,

  I have added “modlook” tag for the staff assistance. You will get a reply soon from the staff.
  Please keep patience while someone from support staff gets back to you.

  Thanks!

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  fstat · Staff · Oct 26, 2018 at 1:22 pm

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  Hi there,

  I have issued the rest of the refund. You should see that refund on your statement within 10 days.

  Let me know if there’s anything else I can do for you. I’m happy to help.