Refund

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  diffhongkong · Member · Oct 28, 2018 at 4:22 pm

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  Hi for the past two months, i was being charged but i have already cancel my plan can u please have my refund back? thank you!

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  neelgajjar · Member · Oct 28, 2018 at 4:23 pm

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  I have added “modlook” tag for the staff assistance. You will get a reply soon from the staff.

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  kokkieh · Staff · Oct 29, 2018 at 8:57 am

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  Hi there,

  Are you speaking of the Personal Plan renewal on your account on 23 September? That was refunded when you cancelled the upgrade on 25 September. If you haven’t received your refund yet, please contact your bank, as we don’t control how long they take to return the refund to your account with them.