Refund

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  sor85 · Member · Oct 31, 2018 at 4:44 pm

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  I was hosting a website on wordpress, I since deleted the site adn have forwarded my domain to my new website, not hosted on wordpress. WordPress has charged me £85 for something and I am now unable to contact them to get a refund.

  How do I go about this?

  The blog I need help with is: (visible only to logged in users)

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  torres126 · Member · Oct 31, 2018 at 4:48 pm

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  Hi there, I’ve tagged WordPress.com staff to help you with this issue. You’ll likely receive a response within a few hours from a staff member: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

  Hope this gets resolved soon. :)

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  staff-zinnia · Staff · Oct 31, 2018 at 5:02 pm

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  Howdy –

  I’m not seeing the charge on the account you’ve used here.

  Could you let me know which site is associated with that renewal you were charged for? My guess is that it’s on a different account from the one you’ve signed in to use for contacting us.